MHR 6551, Training and Development Assessment III

MHR 6551, Training and Development Assessment III
Question 1


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_____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives.


Performance analysis

Operational analysis

Goals analysis

Organizational analysis

Personnel analysis

4 points

Question 2


A competency based approach focuses on


knowledge and skills.

attitudes and personality.

all characteristics that underlie successful performance.

motivational characteristics.

4 points

Question 3


According to the text, behavioral tests measure


situational reaction.



learning capability.

4 points

Question 4


In response to a TNA the decision is to “change the job.” This means


there are too many obstacles in the system the way the job is currently set up.

feedback is not occurring in the present set up.

there is a KSA deficiency but it is difficult to train.

rewards are not tied to high performance.

4 points

Question 5


Which of the following focuses on an anticipated performance problem in the future?



A reactive TNA

A proactive TNA

Work sampling

4 points

Question 6


Performance appraisals are almost always completed by


peers and self.

360 degree feedback.


work planning and review.

4 points

Question 7


The _____ approach to job analysis immediately identifies the KSA’s required for the job.


task oriented

worker oriented

operational analysis


4 points

Question 8


A training needs analysis is conducted when


a setback event occurs.

a triggering event occurs.

a decision to provide sexual harassment training is made.

a deficiency is determined to be a motivational deficiency.

4 points

Question 9


When an OPG is identified, a/an _____________ should be conducted in order to fully understand the nature of the gap.


Job analysis

Operational analysis

Performance evaluation

Goal analysis

4 points

Question 10


The selection process of incumbents in operational analysis should be performed by


a supervisor.

the manager of the organization.

a head hunter.

a job analyst.

4 points

Question 11


Discuss the proactive approach and the reactive approach to TNA.


30 points

Question 12


Compare reliability and validity.

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