MHR 6551-12I-3, Training and Development

Question 1


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Stimulus leads to response which leads to consequence, best illustrates which theory?






Hierarchy of needs

4 points

Question 2


A basic premise in Social Learning Theory is


a behaviorist approach to learning

a person learns through observation rather then through doing.

events can be learned without being processed

Consequences of behavior do not influence learning

4 points

Question 3


Negative reinforcement


reduces the likelihood of a behavior.

increases the likelihood of a behavior.

requires removal of something unpleasant.

both A & C.

both B & C.

4 points

Question 4


Which of the following is a “process” theory of motivation?


ERG theory

Maslow’s hierarchy of needs

Reinforcement theory

Both A & B

4 points

Question 5


In social learning, theory retention has three phases which are


attention, symbolic coding, behavioral reproduction.

recognize, recall, retain.

attention, motivation, symbolic coding.

none of the above.

4 points

Question 6


Theories are


useful for model building but impractical for practitioners.

generally developed by all of us to help us understand how things work in our world.

concrete steps in the “how to” world.

useful when they describe a set of facts and develop a logical rationale for what is likely to be true, given those facts.

both B & D.

4 points

Question 7


What are the factors that interact to determine performance?


Knowledge, skills and attitudes

Environment, skills, and strategy

Attitudes, strategy, and motivation

Motivation, environment, and skills

Motivation, KSAs, and environment

4 points

Question 8


Symbolic coding is


the second stage of attracting attention

where you rehearse in your mind how to “do it”

part of the retention process.

a design method for assuring learning.

4 points

Question 9


The formula for performance (M X KSA X E) suggests


only two of the three factors need to be favorable to obtain high performance.

if motivation is high and KSA’s are adequate, at least moderate performance will be achieved.

if the environment is highly conducive to high performance, then motivation is not very important.

none of the above are correct.

4 points

Question 10


Which of the following statements is true regarding punishment?


It does not usually reduce the future likelihood of a behavior.

It is a very effective form of motivation.

It has the same results as negative reinforcement.

It is an undesirable training tool.

Randomly administering punishment keeps trainees on their toes.

4 points

Question 11


Explain Social Learning Theory.


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30 points

Question 12


Two definitions of learning were presented in the text, one was behavioral and one was cognitive. Explain each and indicate the major difference between these definitions and what the training implications of each are.


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