MHR 6551-12I-3, Training and Development full course (Columbia Southern Univeristy)

Question
All eight assessments and article critique

Unit 1 assessments

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Question 1

Knowledge is composed of which three interrelated types?Answer

Declarative, practical, and strategic

Declarative, practical, and skill

Compilation, automatic, and strategic

Declarative, procedural, and strategic

None of the above

4 points

Question 2

A mechanistic design is best applied in which of the following situations?Answer

Non routine technologies

Small businesses

High volume assembly lines

Where there are not clear answers to many of the problems that arise

4 points

Question 3

Strategic planning is best defined as:Answer

the development of a relatively long term mission.

the development of relatively short term objectives.

A process for determining how best to pursue the organizations mission while meeting the demands of the environment

the development of values and ideals of the organization.

4 points

Question 4

Organizational development is best defined asAnswer

a profession that deals with reacting to changes in external environment.

a profession and field of study that creates and implements planned change in organizations.

a profession and field of study that deals with creating and implementing new ideas in the organization.

a field of study and profession that deals with explaining serendipitous events.

4 points

Question 5

Which best explains the strategic training alternative of the internal provider?Answer

All or most training developed in house, each phase handled by specialists, and needs developed from a decentralized HRD function

All or most training purchased from outside sources, each phase handled by specialists, and needs developed from a centralized HRD function.

All or most training activities provided by outside trainers and training function’s role is to select and manage training suppliers.

All or most training developed in house, each phase handled by specialists, and needs developed from a centralized HRD function.

4 points

Question 6

In the evaluation of training, a determination of whether the trainer actually covered all aspects of the training as designed is calledAnswer

outcome evaluation.

outcome.

phase evaluation.

process evaluation.

procedural evaluation.

4 points

Question 7

What is ISO 9000?Answer

A series of standards to assure consistency in product quality.

An HR software package.

A quality standard set by the Japanese.

A strategic quality forecasting model.

All of the above.

4 points

Question 8

What are some reasons companies should invest in strategic HR?Answer

To be able to grow

To increase their market value

To centralize their strategies

To involve management

4 points

Question 9

OD interventions could be implemented more successfully if they included training where employeesAnswer

developed a common knowledge and skill base in the area of the intervention.

Understood group dynamics and became skilled at working within groups.

Understood and became skilled at using a common problem solving model.

Both A & C.

All of the above.

4 points

Question 10

In the training process model, evaluation begins at which point?Answer

During the design phase.

During the implementation phase.

During the analysis phase.

During the development phase.

4 points

Question 11

Define KSA’s and explain the different levels of each.Answer

30 points

Question 12

Describe how the model of training processes serves as a problem?solving tool. Include a brief explanation of each of the five phases. Answer

Unit II Assessment
Question 1

1.

Stimulus leads to response which leads to consequence, best illustrates which theory?

Answer

Punishment

Consequence

Reinforcement

Needs

Hierarchy of needs

4 points

Question 2

1.

A basic premise in Social Learning Theory is

Answer

a behaviorist approach to learning

a person learns through observation rather then through doing.

events can be learned without being processed

Consequences of behavior do not influence learning

4 points

Question 3

1.

Negative reinforcement

Answer

reduces the likelihood of a behavior.

increases the likelihood of a behavior.

requires removal of something unpleasant.

both A & C.

both B & C.

4 points

Question 4

1.

Which of the following is a “process” theory of motivation?

Answer

ERG theory

Maslow’s hierarchy of needs

Reinforcement theory

Both A & B

4 points

Question 5

1.

In social learning, theory retention has three phases which are

Answer

attention, symbolic coding, behavioral reproduction.

recognize, recall, retain.

attention, motivation, symbolic coding.

none of the above.

4 points

Question 6

1.

Theories are

Answer

useful for model building but impractical for practitioners.

generally developed by all of us to help us understand how things work in our world.

concrete steps in the “how to” world.

useful when they describe a set of facts and develop a logical rationale for what is likely to be true, given those facts.

both B & D.

4 points

Question 7

1.

What are the factors that interact to determine performance?

Answer

Knowledge, skills and attitudes

Environment, skills, and strategy

Attitudes, strategy, and motivation

Motivation, environment, and skills

Motivation, KSAs, and environment

4 points

Question 8

1.

Symbolic coding is

Answer

the second stage of attracting attention

where you rehearse in your mind how to “do it”

part of the retention process.

a design method for assuring learning.

4 points

Question 9

1.

The formula for performance (M X KSA X E) suggests

Answer

only two of the three factors need to be favorable to obtain high performance.

if motivation is high and KSA’s are adequate, at least moderate performance will be achieved.

if the environment is highly conducive to high performance, then motivation is not very important.

none of the above are correct.

4 points

Question 10

1.

Which of the following statements is true regarding punishment?

Answer

It does not usually reduce the future likelihood of a behavior.

It is a very effective form of motivation.

It has the same results as negative reinforcement.

It is an undesirable training tool.

Randomly administering punishment keeps trainees on their toes.

4 points

Question 11

1.

Explain Social Learning Theory.

Question 12

1.

Two definitions of learning were presented in the text, one was behavioral and one was cognitive. Explain each and indicate the major difference between these definitions and what the training implications of each are.

Answer

unit III assessment
Question 1

1.

_____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives.

Answer

Performance analysis

Operational analysis

Goals analysis

Organizational analysis

Personnel analysis

4 points

Question 2

1.

A competency based approach focuses on

Answer

knowledge and skills.

attitudes and personality.

all characteristics that underlie successful performance.

motivational characteristics.

4 points

Question 3

1.

According to the text, behavioral tests measure

Answer

situational reaction.

development.

skills.

learning capability.

4 points

Question 4

1.

In response to a TNA the decision is to “change the job.” This means

Answer

there are too many obstacles in the system the way the job is currently set up.

feedback is not occurring in the present set up.

there is a KSA deficiency but it is difficult to train.

rewards are not tied to high performance.

4 points

Question 5

1.

Which of the following focuses on an anticipated performance problem in the future?

Answer

The PAQ

A reactive TNA

A proactive TNA

Work sampling

4 points

Question 6

1.

Performance appraisals are almost always completed by

Answer

peers and self.

360 degree feedback.

supervisors.

work planning and review.

4 points

Question 7

1.

The _____ approach to job analysis immediately identifies the KSA’s required for the job.

Answer

task oriented

worker oriented

operational analysis

job-duty-task

4 points

Question 8

1.

A training needs analysis is conducted when

Answer

a setback event occurs.

a triggering event occurs.

a decision to provide sexual harassment training is made.

a deficiency is determined to be a motivational deficiency.

4 points

Question 9

1.

When an OPG is identified, a/an _____________ should be conducted in order to fully understand the nature of the gap.

Answer

Job analysis

Operational analysis

Performance evaluation

Goal analysis

4 points

Question 10

1.

The selection process of incumbents in operational analysis should be performed by

Answer

a supervisor.

the manager of the organization.

a head hunter.

a job analyst.

4 points

Question 11

1.

Discuss the proactive approach and the reactive approach to TNA.

Answer

30 points

Question 12

1.

Compare reliability and validity.

Unit IV Assessment
Question 1

1.

____________ learners like to learn facts, and solve problems using well tested methods.

Answer

Intuitive

Sensing

Visual

Verbal

4 points

Question 2

1.

Training objectives provide value to

Answer

the trainee.

the training designer.

the trainer and the training evaluator.

both A & C.

all of the above.

4 points

Question 3

1.

If after training the trainee is performing at a level lower than before this means that

Answer

there is zero transfer.

there is negative transfer.

there are obstacles in the system preventing transfer

there are negative outcomes associated with the trained behavior.

4 points

Question 4

1.

” . read an altimeter with an error of no more than 5 feet” is an example of what part of a learning objective?

Answer

Desired outcome

Condition

Standard

Requirement

4 points

Question 5

1.

Which macro theory of training design is outlined in the text?

Answer

Elaboration theory

Systems theory

Gagne Briggs theory of training design

Social learning theory

Both A & B

4 points

Question 6

1.

When examining transfer of training, how many possibilities are there beyond “positive transfer?”

Answer

One

Two

Three

Four

4 points

Question 7

1.

Elaboration theory is relevant for

Answer

simple tasks.

complex tasks.

both simple and complex tasks.

attitudinal training.

4 points

Question 8

1.

In the guide provided in the text for estimating the time required to prepare training, the three main types of questions relate to

Answer

who, what, where.

who, when, what.

who, what, how.

where, when, how.

4 points

Question 9

1.

In the Elaboration theory, the process of identifying progressively more complex versions of the task is known as

Answer

epitomizing.

elaborating.

extrapolating.

cognitive extrapolation.

4 points

Question 10

1.

Without _____, it is very difficult to evaluate training.

Answer

personnel objectives

performance appraisals

organizational outcomes

learning objectives

· Question 11
Needs Grading

What is a “sit in” and what are the conditions necessary for it to be effective?

Answer

· Question 12
Needs Grading

.columbiasouthern.edu/webapps/bbgs-acxiom-bb_bb60/execute/acxiomGateway?course_id=_30113_1&content_id=_2676344_1&mode=view&target=blank”>Unit V Assessment

Question 1

1.

Which of the following is true for CBT:

Answer

enhances trainees knowledge base

enhances skill development

enhances psychomotor skills

Both A and B

All of the above

4 points

Question 2

1.

Self-paced learning is when:

Answer

the trainees follow with the class

the trainees move slower than the class.

the trainees move quickly with some restrictions

the trainees move through the training as fast as they are able to

4 points

Question 3

1.

Virtual Leader is one application of

Answer

Interactive Multimedia training.

Virtual Reality training.

Programmed Instruction training.

Simulation training.

4 points

Question 4

1.

The acronym JIT (an on the job training technique) stands for

Answer

job information topology.

just in time.

job incidents technique.

job instruction technique.

job instructional topology.

4 points

Question 5

1.

Demonstrations, like lectures, can be differentiated by the level of ______ of the trainee.

Answer

intelligence

involvement

commitment

interest

4 points

Question 6

1.

A major concern with CBT is that

Answer

It cannot provide real enough examples in its training

It takes far to long to complete

Trainees do not seem to like learning from a computer

It is difficult to be able to identify exactly who is taking the training

4 points

Question 7

1.

According to the text, what is the biggest mistake made when using static media?

Answer

Cramming too much information on the one poster, sheet, or overhead

Newsprint being used too often in adult learning

Overheads used in a fully lighted room

Burned out light bulbs in the overhead

Using a VCR that only plays Betamax

4 points

Question 8

1.

In order to be effective, IM should

Answer

Utilize a variety of cues

Accommodate multiple learning styles

Incorporate evaluation methods

Both A and B

4 points

Question 9

1.

_____ is the capacity needed to perform a set of tasks.

Answer

Automaticity

Skill

Knowledge

Attitude

4 points

Question 10

1.

The main difference between Virtual Reality and Multimedia training is that in Virtual Reality training

Answer

you do not wear any equipment.

you are completely immersed in the environment.

there is much more interest and use of virtual reality training.

there is less lead time for development and many more off the shelf training packages.

4 points

Question 11

1.

Define coaching and explain its relationship with the term mentoring.

Answer

30 points

Question 12

1.

What are the differences between interactive multimedia and virtual reality, and why has virtual reality not become as popular?

Unit VI Article Critique

According to the textbook, companies spend a lot of time on training and development. Use the database within the CSU
Online Library to find the article, “Training is the Answer…But what was the Question?” by Rob Rosner, May 1999 (This
author may also be found under Bob Rosner in some research databases). This article examines the usefulness of
training.

After reading the article, write a brief summary and answer the following questions:

What is the author’s main point?·
Is training always an effective solution? Why, or why not? What evidence supports the main point?·
What is your opinion of the article? Do you agree with the author? Why, or why not?·
What evidence from the textbook or other sources supports your opinion?·
How does the article support the course?·

Use these guidelines to prepare your Article Critique:

It must be at least three pages in length.·
Identify main topic/question.·
Identify the intended audience.·
Summarize the article for page one.·
Think critically about the article and how it applies to the course for pages two and three.·

Format your article critique using APA Style. Use your own words and avoid plagiarism. All sources used, including the
textbook, must be referenced. Any paraphrased and quoted material must have accompanying citations.

.columbiasouthern.edu/webapps/bbgs-acxiom-bb_bb60/execute/acxiomGateway?course_id=_30113_1&content_id=_2676348_1&mode=view&target=blank”>U

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