You have three (3) hours to complete the exam. It is an open book exam (but not a team exercise). When completed, post back into your individual forumno later than Thursday, September 5, by 6 pm. Please include a COO.

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Note: There is only one (1) best answer for each question.

1. The definition of leadership effectiveness contains three (3) elements. Which of the following elements is NOT part of the definition?

a. _____ goal achievement

b. _____ smooth internal processes

c. _____ organizational structure

d. _____ external adaptability

2. Which of the following is NOT part of the leadership equation?

a. _____ leader

b. _____ organization

c. _____ followers

d. _____ situation

3. In reviewing the myriad of leadership definitions, the authors conclude that

a. _____ the field is too complex to attempt to define

b. _____ one must begin by resolving the differences in definitions

c. _____ various definitions help us to understand the multitude of factors affecting leadership

d. _____ Only Hughes’ definition is comprehensive and helpful

4. The “Green Grass Story” deals with

a. _____ gardening

b. _____ making sure you do exactly what you are told

c. _____ following directions

d. _____ activity versus output and the importance of setting clear attainable objectives.

5. Leaders

a. ______ tend to share many common characteristics

b. ______ are all alike

c. ______ are typically similar to their followers

d. ______ possess the same level of influence irrespective of their leadership styles

6. Leaders who pull together on the basis of shared beliefs and a common sense of organizational purpose and belonging

a. _____ are consistent

b. _____ demonstrate empathy

c. _____ have a compelling vision

d. _____ have strong integrity

7. Which of the following statements concerning power and influence is NOT correct?

a. _____ Effective leaders typically take advantage of all their sources of power.

b. _____ Leaders in well functioning firms are not influenced by their subordinates.

c. _____ Leaders vary in the extent to which they share power with subordinates.

d. _____ Effective leaders generally work to increase their various power bases.

e. _____ none of the above

8. The phrase “Communications is a process, not an event.” expresses the thought that

a. _____ it is the listeners responsibility to understand what is being said

b. _____individuals are intelligent enough to understand what is being said—you should not insult them by explaining it more than once

c. _____though communications occurs in various forms it should be presented only once.

d. _____ individuals understand via different formats, i.e. by listening, by pictures, by reading, etc. and it is important to send the message in different forms and several times to ensure understanding

9. In comparing managers to leaders, which of the following is most likely true?

a. _____Leadership is concerned with doing right thing, management is concerned with doing things right.

b. _____ Leaders maintain the status quo, managers challenge the status quo.

c. _____ Leadership involves maintaining the current state of affairs, whereas management involves changing the way things are.

d. _____ Leaders are more likely to take a short term view, managers are more apt to take the long term view.

10. A leader who has developed close interpersonal relationships with followers generally uses his or her _____ power to influence them

a. _____ legitimate

b. _____ referent

c. _____ coercive

d. _____ reward

11. Which is NOT a component of the “Three legged stool for success”

a. _____ financials

b. _____ customer service

c. _____ employee morale

d. _____ organizational culture

12. Self-control, trustworthiness, conscientiousness, adaptability, and innovation correspond to

a. _____ self-awareness

b. _____ self-regulation

c. _____ motivation

d. _____ empathy

13. Power

a. _____ is the capacity to cause change

b. _____ always needs to be exercised to have its effect

c. _____ is the degree of actual change

d. _____ is always directly observed

14. Bennis and Goldsmith describe four (4) qualities of leadership that engender trust. Which of the following qualities is NOT one of the four (4) qualities?

a. _____ vision

b. _____ empathy

c. _____ team work

d. _____consistent

e. _____ integrity

15. French and Raven identify 5 (five) sources or bases of power by which an individual can potentially influence others. Which of the following is NOT a source or bases of power?

a. _____ expert power

b. _____ referent power

c. _____ dictatorial power

d. _____ legitimate power

e. _____reward power

f. _____ coercive power

16. In the movie “12 O’clock High”, when General Frank Savage took command of the 918th Bomb Group, what type of power was he utilizing (French and Raven)?

a. _____expert power

b. _____ referent power

c. _____ dictatorial power

d. _____ legitimate power

e. _____reward power

f. _____ coercive power

17. In the movie “12 O’clock High”, when General Frank Savage relieved ColonelGately and made him the pilot of the “Leper Colony” and whenever he assigned a crew member to that aircraft, what type of power was he utilizing(French and Raven)?

a. _____ expert power

b. _____ referent power

c. _____ reward power

d. _____ coercive power

e. _____ none of the above (a-d)

18. In the movie “12 O’clock High” what statement best summarizes General Savages’ vision for the 918th Bomb Group?

a. _____The 918th Bomb Group would have no casualties.

b. _____ The 918th Bomb Group

c. _____ The 918th Bomb Group would be the best bomb group in Europe

d. _____ The 918th Bomb Group would win lots of medals

19. The Beer’s model for the rational approach to organizational change is C = D x M x P > R. What does each letter represent?

a. _____ Culture, Diversity, Manipulation, Process, and Resistance

b. _____ Change, Diversity, Model for change, Performance, and Results

c. _____ Conditions, Dissatisfaction, Management, Program, and Resistance

d. _____ Change, Dissatisfaction, Model for change, Process, and Resistance

20. Which is NOT a characteristic of a charismatic leader?

a. _____ rhetorical skills

b. _____ expert knowledge

c. _____ image and trust building

d. _____ vision

e. _____ personalized leadership

21. According to the textbook author Hughes, which of the following is NOT a related aspect of leadership?

a. _____ performance

b. _____ satisfaction

c. _____ motivation

d. _____ all of the above (a-d)

22. In the AT&T/NCR presentation which was the concept utilized?

a. _____ winning the hearts and minds of people

b. _____ getting the buffalo to act like geese

c. _____ the three legged stool

d. _____ getting employees to act like owners of the business

e. _____ communications is a process, not an event

f. _____ all of the above (a-d)

23. In our discussions of leaders and followers, what are the only two (2) things that leaders and followers can control?

a. _____ your work environment and organizational culture

b. _____ your effort and attitude

c. _____ the economy and other employees’ efforts

d. _____ other employees’ attitudes and policies

24. Successful leaders share three (3) abilities. Which is NOT one of the three?

a. ______ ability to make popular decisions

b. ______ get along with others and build teams

c. ______ make sound and timely decisions

d. ______ to get things done

25. Leaders that are challenge seekers and have a need for control can be categorized into four (4) strategic leadership types. Which of the following is NOT one of the four?

a. _____ high control innovator (HCI)

b. _____ participative innovator (PI)

c. _____ status quo guardian (SQG)

d. _____ laissez-faire controller (LC)

e. _____ process manager (PM)

26. To help develop your skills and talents as an effective leader you should consider doing the following actions

a. _____ read about successful leaders to learn what they did

b. _____ observe successful leaders to see how they do things

c. _____ surround yourself with people who have demonstrated good leadership qualities

d. _____ evaluate decisions made by leaders as to why they made that particular decision and determine if you would have made the decision and why or why not

e. _____ all of the above (a-d)

27. According to the text,“The Art and Science of Leadership,Fifth Edition” leadership can be defined in three (3) common elements. Which of these elements is NOT one of the three?

a. _____ leadership is a group phenomenon

b. _____ assumes followers want to be led

c. _____ leadership is goal oriented

d. _____assumes some form of hierarchy with a group

28. In Carole Hanson Hickerson’s talk, what points did she discuss?

a. _____the importance of having a vision for an organization

b. _____ the impact that one person or a few people can have

c. _____ the impact of having support from well-known and respected individuals

d. _____ perseverance

e. _____ stubbornness

f. _____ having an understanding of yourself—strengths and weaknesses

g. _____ all of the above (a-f)

29. According to the text “The Art and Science of Leadership,Fifth Edition” the personality traits of leaders can be defined in five (5) dimensions. They are labeled as the Big Five Personality Dimensions, which is NOT one of the five traits?

a. _____ conscientiousness

b. _____ extraversion/introversion

c. _____ openness to experience

d. _____ vision

e. _____ emotional stability

f. _____ agreeableness

30. After five (5) weeks of class work, what best describes what a leader is?

a. _____ someone who must carefully balance how hard or how easy to lead a follower

b. _____ in certain situations a leader can become a follower

c. _____ the situation often dictates your approach to leadership

d. _____ a leader’s personality and temperament often determines their leadership style

e. _____ achieves success through different styles based upon their personality

f. _____ anyone can be put into a leadership position, not everyone can be a successful leader

g. _____ “always on stage” when dealing with followers

h. _____ all of the above (a-g) and lot more!

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