Frequently Asked Questions (FAQ)

There is always a first time for everything. Choosing which online service to use for help with specific course help requirements is tricky but our customer support team will answer all questions you might be having regarding our services. We have also taken our time to expound on some of the most frequently asked questions. However, we have a large clientele and our guarantees are as true as they read. We’ll give you, non-plagiarized, high quality papers every time you order with us and offer limitless free revisions in case you are not satisfied with your written essay.

Frequently Asked Questions: What if I am not satisfied with my paper?

You should contact us immediately and provide us with the details relative to your dis-satisfaction. We will be happy to revise and re-write until you are happy. As long as your request does not conflict with your original instructions to our writer

Frequently Asked Question: Will my deadlines be met?

We do not accept any order for which we would be unable to meet the deadline requirement. Even in the most urgent of circumstances, we will quickly find an appropriate writer for you. If, on a rare occasion, we are unable to find a writer, we will let you know immediately.

Missing a deadline is extremely rare, and has only occurred when a serious illness or emergency has occurred with a writer. In these instances, we notify you immediately and assign another writer to the task. If your deadline is missed as a result of this, you can request your money back.

A deadline is occasionally missed because the Customer has failed to give us accurate contact information. We will do everything in our power to get in touch with you, but cannot accept responsibility in these circumstances. Again, this is rare.

Frequently Asked Questions: Will any one know that I’m using your Service

No one will know unless you choose to disclose this. We keep all personal information of our Customers private. We will never disclose that information to anyone, at any time.


FAQ: Can I be sure that you’ll not resell my paper?

Yes, you can. Once a piece of writing has been delivered to you and you have accepted it, the paper becomes your property and we delete it from our system entirely. Many other writing services re-sell or maintain their writing in databases, and the risk is great that they those works may show up elsewhere.

FAQ: Is my payment Information protected?

We have an SSL secure payment processing procedure, through a third-party, with continually updated firewalls. All credit card, bank, and/or PayPal account information is fully encrypted. We have never experienced a security breach. Our security is on the same level as any typical major web retailer such as Amazon or eBay.

FAQ: How can I be sure that my paper is plagiarism free?

Our writers are legally bound by contract to produce only original research and writing. In order to further guarantee this, we send all completed writing to our editing department for plagiarism scanning. Our software is sophisticated and will detect any plagiarism. When you receive your final copy, you can be assured of its originality.

FAQ: How does your order and payment process work?

At My Essay Gram, our order and payment process has been designed to be user friendly for all of our new and existing clients.

Use our ORDER NOW form and provide as much information as possible on your assignment requirements (be as specific and in-depth as possible).

All payments are made through a secure online payment page, so you can be rest assured that your information is always safe and protected.


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