FIU : MAN 3025 Final Exam

Question
Natural Sins co-founder Andres Dominguez currently produces his Kaki snack chips in all of the following flavors EXCEPT:

Answer

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Banana++

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Mango

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Pineapple

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Apple

1.67 points

Question 2

________ is the extent to which a person’s identity is a function of the group(s) to which he or she belongs and the extent to which group members are expected to look after each other.

Answer

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Individualism

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Collectivism++

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Power distance

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Uncertainty avoidance

1.67 points

Question 3

________ are cooperative arrangements between two firms in which they agree to share resources to accomplish a mutually desirable goal.

Answer

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Strategic alliances++

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Licensing arrangements–

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Cross-border acquisitions

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Wholly-owned subsidiaries

1.67 points

Question 4

A Gantt chart can help managers devise an action plan in all of the following ways EXCEPT ________.

Answer

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showing the sequence in which the actions will be completed

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showing when actions will start and how long they will require for completion

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showing any expected overlap in the timing of specific actions

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showing the course of action to be taken if plans need to be changed during the course of their implementation++

1.67 points

Question 5

________ exists when two or more groups depend on one another for inputs.

Answer

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Task interdependence

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Pooled interdependence–

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Reciprocal interdependence++

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Sequential interdependence

1.67 points

Question 6

A ________ span of control throughout an organization will lead to a ________ organization structure with multiple reporting layers.

Answer

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narrow; flat–

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narrow; tall++

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wide; tall

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wide; flat

1.67 points

Question 7

According to the job characteristics model, ________ is the degree to which a job has a substantial impact on the lives of other people.

Answer

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autonomy

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task identify

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task significance++

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feedback from the job

1.67 points

Question 8

According to Frederick Herzberg, ________ are elements associated with conditions surrounding the job.

Answer

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hygiene factors++

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motivating factors

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economic factors

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environmental factors

1.67 points

Question 9

According to your textbook, transactional leaders ________.

Answer

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articulate a vision that will inspire their followers

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motivate followers to work for the good of the organization

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inspire followers to strive for higher levels of morality and motivation

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motivate followers’ self-interests by exchanging rewards for their compliance++

1.67 points

Question 10

According to Lewin, all of the following EXCEPT ________ are sources of resistance to the movement stage of the change process.

Answer

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lack of clarity

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lack of capabilities

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lack of information++

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lack of sufficient incentives–

1.67 points

Question 11

In the basic communication model the sender ________ the message, and the receiver ________ the message.

Answer

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decodes; encodes–

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encodes; decodes++

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decodes; interprets

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interprets; encodes

1.67 points

Question 12

________ asserts that individuals are likely to compare the ratios of inputs to outcomes they receive against the ratios of other people, such as colleagues or acquaintances.

Answer

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Acquired needs theory

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Equity theory++

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Expectancy theory

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Two-factor theory

1.67 points

Question 13

Senior executives at NEC were unwilling to listen to younger scientists who said that LCD technology would appeal to customers who wanted computer monitors with high resolution and a smaller desktop footprint. According to Lewin’s theory of change, this scenario exemplifies problems at the ________ of the change process.

Answer

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unfreezing stage++

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movement stage

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refreezing stage–

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engagement stage

1.67 points

Question 14

According to your textbook, ethical lapses involve ________.

Answer

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the choice between two competing but arguably valid options

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case histories that have been designed to help guide ethical choices

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situations that played a significant role in the development of a person’s values–

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decisions that are contrary to an individual’s stated beliefs and company policies++

1.67 points

Question 15

What advantage do groups have over individuals when making decisions?

Answer

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Groups have a narrower focus.

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Groups have far less bias than an individual has.

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Groups generally make decisions more quickly and authoritatively–.

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Groups bring greater cumulative knowledge to problems.++

1.67 points

Question 16

In most organizations, whether an employee tends to make programmed or nonprogrammed decisions usually depends on ________.

Answer

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the employee’s place in the organizational hierarchy++

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the number of decisions the employee makes

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the capacity of the employee for intuitive decision making–

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the dynamism of the employee’s workplace

1.67 points

Question 17

According to the Hitt, Black, and Porter, ________ is perhaps the single best thing a sender can do to improve the effectiveness of a business message.

Answer

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developing empathy

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simplifying language use

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understanding the audience++

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organizing written communication

1.67 points

Question 18

Which of the following communication media is the leanest?

Answer

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group email++

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teleconferencing

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face-to-face conversation

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cell phone conversation

1.67 points

Question 19

________ interferes with the transmission or decoding of a message.

Answer

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Noise++

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Encoding

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Cultural dissonance

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Cognitive selection

1.67 points

Question 20

Which of the following is NOT an external force for change?

Answer

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economic conditions

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technological advances

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legal and political developments

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visions, ideas, and actions of management++

1.67 points

Question 21

Managers at ________ establish goals and formulate a strategy for the firm to achieve those goals.

Answer

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the top of the organization++

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all levels of the organization

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operational levels of the organization–

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functional levels of the organization

1.67 points

Question 22

In order to determine what strategy to pursue, a company must analyze its ________.

Answer

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internal capabilities

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external environment

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internal resources–

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all of these++

1.67 points

Question 23

Which of the following best defines “transformational changes”?

Answer

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changes in shared values and strategy

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long-term changes in technology and staff

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dynamic changes in systems and structure

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particularly complex and comprehensive changes++

1.67 points

Question 24

According to the video interview with Misha Kuryla-Gomez, the hardest part of her business is:

Answer

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Hiring good workers++

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Marketing her product

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Securing quality raw materials

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Managing her finances

1.67 points

Question 25

Which of the following is NOT one of the five key stages in a negotiation?

Answer

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Collaboration++

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persuasion attempts

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relationship building

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planning and preparation

1.67 points

Question 26

Cost leadership and differentiation are ________.

Answer

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focused strategies for management processes

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targeted strategies for gaining market share

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generic strategies for obtaining a competitive advantage++

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strategic methods for integrating internal and external analyses

1.67 points

Question 27

Research has shown that the ________ is one of the biggest determinants of resistance during the movement stage of the change process.

Answer

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pull of past competencies

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unreliability of workplace technology

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level of uncertainty associated with the change++

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inability of management to articulate the need for change

1.67 points

Question 28

In large organizations, strategic plans are typically developed at the ________ level.

Answer

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Corporate++

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business

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functional

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none of these

1.67 points

Question 29

A marketing group for an office supply company meets with their supervisor on the first Friday of every month to review advertising programs and create special promotional activities. This group is probably a ________.

Answer

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committee

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command group++

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project/task force

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self-managed work group

1.67 points

Question 30

The relative cost of change is greatest when the change is begun ________ and the severity and immediacy of the problem are ________.

Answer

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late; high++

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early; high

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late; low

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early; low

1.67 points

Question 31

________ is the process of attempting to influence other people to attain the objectives of an organization.

Answer

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Directing++

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Planning

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Controlling

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Organizing

1.67 points

Question 32

When a group’s decision-making process is controlled by groupthink, their decisions are characterized by all of the following EXCEPT ________.

Answer

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limited search for information

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limited analysis of alternatives

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rejection of expert opinions

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extensive contingency plans++

1.67 points

Question 33

Which of the following statements about globalization is NOT true?

Answer

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Globalization opens new markets and increases competition.

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Globalization promotes greater involvement in international markets.

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Globalization affects the goals, decisions, and responsibilities of managers.–

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Globalization affects large businesses, but seldom impacts small businesses.++

1.67 points

Question 34

When Procter & Gamble assessed the strengths and weaknesses among the countries of Eastern Europe prior to entering those markets, company executives were performing which step in the planning process?

Answer

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setting objectives and strategies

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analyzing the external environment++

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determining corporate resources

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monitoring contingent outcomes

1.67 points

Question 35

The planning responsibilities of functional-level managers largely focus on ________.

Answer

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the development of tactical plans

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the development of strategic plans

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the development of operational plans++

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the development of strategic and tactical plans

1.67 points

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